An Unconfirmed action may already have committed. RefillFlow keeps that command in the current page and uses the same identity when you choose Check the outcome. Do not create another physical or business action to compensate for a missing answer.
Keep the page and settle the original
When an action is unconfirmed, stop scanning or working that command. Keep the page open and choose Check the outcome. The original command is resubmitted under the same identity so the retained receipt can be replayed or the action decided once.
No new command is queued for later, and this pending command is not stored for recovery in another browser session. Closing or reloading the page can lose the available pending context. Record the cycle, container, action and what physically happened before seeking help.
A known command cannot be reused with changed contents. A conflict means investigate the original history, not alter its quantity and try the same identity again.
Distinguish a refusal from uncertainty
A refusal states why the action was not done, such as wrong item, wrong location, stale card, missing queue authority or a changed revision. Resolve the stated condition and inspect current facts. An expired prepared request needs fresh preparation, rather than a new claim that the old confirmation succeeded.
A settled already-open response points to the existing cycle. Do not create a new container or request to get around it.
Resume station capture safely
Capture pauses when the scan field or window loses focus, or the station is offline or awaiting an outcome. A partial frame is discarded. Resume through the warning's focus control and scan again in the dedicated field. A scan sent to the confirmation button does not confirm anything.
The station session is held in the tab's memory. Reload, takeover, retirement, reassignment, role changes or inactivity can invalidate earlier authority and prepared evidence. Confirm the displayed person and station before restarting; do not continue under the previous operator's sign-in.
Hand over unresolved physical work
Tell the supervisor whether material is still at stores, in transit, physically received or returned, and which leg is involved. Checking a recording is not permission to move it again. Keep a print uncertainty separate from the material command and use its PrintStation reference.
After a restore or site hold, follow the dedicated reconciliation process. A missing restored row is not proof that the external action never happened.