Skip to content
SmartFACT HelpHandbooksWatch and practise
Handbooks: RefillFlow

Accept, pick and dispatch refill legs

Work within the responsible queue and preserve partial quantities through each leg.

Review edition · 25 October 2026 · For Stores, Supervisor

On this page

Stores fulfilment uses whole quantities and explicit legs. Accepting takes responsibility, picking stages material and dispatching puts it in transit. None of these actions proves receipt at the line.

Accept the right responsibility

You need stores authority and current membership of the cycle's responsible queue, including when you also hold supervisor. Open Stores board, select the appropriate queue and read the cycle. Choose Accept, or use Scan a refill ticket to accept and open the exact eligible refill.

A wrong, stale or superseded ticket is refused. Read the refusal before trying another code. Acceptance reserves no inventory, and printing or scanning a ticket does not pick or dispatch material.

Pick one honest leg

Enter Item barcode or exact code and declare Scanning or Typing accurately. Enter Quantity to pick, a whole number within the unallocated balance. Choose Pick for the container after checking the physical item.

Each successful pick creates a leg. If the target is ten seals and only six are ready, pick six. The remaining four stay unallocated. Do not record ten and promise to correct it later.

A held cycle refuses new picking. A material-code mismatch is not resolved by changing the evidence declaration from scanned to typed. Find the right item or refer the discrepancy to the supervisor.

Dispatch the selected leg

Check the selected leg's unresolved picked quantity, destination and container. Dispatch the leg when it physically leaves stores. Dispatch moves the entire remaining quantity of that leg to in transit; there is no partial-dispatch quantity within one leg.

If six were picked but only four should leave, first account for the actual staged material appropriately. Use separate legitimate picks for separately dispatched quantities. Do not mark a whole leg dispatched while part remains on the bench.

Continue partial work

For the ten-seal target, dispatch the six-seal leg and let the operator receive the six that arrive. Pick and dispatch the remaining four as another leg when ready. A return must identify the actual leg and quantity physically back in stores.

The board's columns and badges help follow progress, but inspect the exact quantities. A pick list is an audited read-only document covering selected open cycles of one queue; downloading it records no fulfilment. Hand over every staged or in-transit leg by reference, not merely the overall target.