You control operational decisions in OrderRun: incoming revisions, the exact work released to a factory, review of manual evidence and exceptions. Reviewer is a different role, responsible for mapping and policy releases. Supervisor alone does not author or activate those rules.
Before releasing work
Check Site readiness and any hold. Confirm which source and named receiving organisation the site is configured to use. Agree how receiver acknowledgements and physical observations will be obtained and independently reviewed.
In Order intake, prepare the source file and review its candidate. In Orders and amendments, inspect the revision, rule evaluation, holds and obligations. Accept the source only after its history and requirements are clear.
Keep the approvals separate
The workflow has three distinct decisions:
- A Reviewer activates mappings and routing rules.
- A Supervisor accepts an incoming source revision.
- A Supervisor prepares, approves and issues the exact factory work.
A passing file or active policy does not perform the later decisions automatically. Follow intake and factory release.
Oversee exposed work
Once a factory pack has been issued or downloaded, another person may have acted on it. Obtain and review the receiver's answer. For a partial or unknown answer, reconcile every affected unit before authorising replacement instructions.
Manual receiver reports and production evidence need the appropriate independent review. The person who entered a report cannot simply review their own evidence. See receiving and evidence.
Handle change without losing history
Use the amendment workflow for a later source revision. Classify each affected unit and identify exactly which unfulfilled obligations are cancelled. A replacement unit remains linked to its original work; it does not create a second customer obligation.
Use reasoned correction records for an incorrect despatch record. Preserve the original event. Ask the Owner to handle site administration and recovery controls where your role does not permit them.
Finish the shift
Review held orders, unresolved receiver answers, pending evidence reviews and uncertain print requests. Record the exact references for the next Supervisor. Use the complete-export process when records must be preserved, and verify the downloaded archive rather than treating an export request as a saved file.