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Handbooks: OrderRun

Start here: Operator

Find assigned work, report what happened and keep physical despatch separate from approval.

Review edition · 25 October 2026 · For Operator

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You record permitted activity against identified units and factory packs. Your Operator role does not accept incoming order revisions or approve factory release. Use your own identity so that reports identify the person making them.

Prepare your station

Open Workstation. Under Choose your station and scan the work, choose the named station and claim it using the offered control. Scan or enter the unit or pack reference in Scan or enter a unit or pack reference, then choose Find work.

Check the order, selected unit and manufacturing revision. A scan identifies work. It does not confirm that a unit was made, accepted by a receiver or despatched.

Record the event you actually observed

Use the permitted receiver or manual-evidence form for the selected work. Enter the exact fact, result, observation time and evidence reference the form requests. Keep accepted, refused and unknown units distinct in receiver reports.

Read the action result before continuing. A report can require independent Supervisor review before it becomes approved evidence. Reporting a passing check is not the same as reviewing it.

Use receiving reports and production evidence for those workflows.

Record physical despatch

Use Physical despatch only for the exact units that have actually left. Read the required confirmation and the current prerequisites. Printing a document or receiving an acknowledgement does not mean physical departure occurred.

If the action is refused, keep the reason and ask the Supervisor. Do not select different units to make the check pass. Read despatch.

When work is unclear

Add a hold through the offered control if permitted, giving a concrete reason. Preserve unknown outcomes and tell the Supervisor which unit or pack is affected. Do not create a replacement pack or re-enter an event because the first answer was lost. Check the original command as the page directs.

At handover, give the next person the exact unit/pack reference, reports already recorded and unresolved questions. Release the station through its offered control when finished. Signing out does not reverse completed work.