Use Physical despatch to record actual departure, not a plan to send work. Operator or Supervisor can perform the permitted action; a Supervisor handles reasoned corrections.
Check the unit set
Open the order and review its current requirements, holds and evidence. Select Exact units being despatched. Confirm those are the actual physical units that have left, including which customer obligations they fulfil.
Printing, receiver acceptance and a passed check are distinct from departure. None should be entered as despatch merely because it is the latest event in the workflow.
Record departure
Read and complete the displayed physical-departure confirmation. Enter the despatch reference and other requested evidence through Record the physical departure. Submit only when the observation is true.
OrderRun checks unit eligibility, outstanding obligations, required evidence and whether partial despatch is permitted. If it refuses the selection, preserve the reason and resolve that cause with the Supervisor. Do not change the selected identities to obtain a pass for different physical work.
Check the recorded result
Read the returned despatch record, reference and unit list. An earlier unconfirmed browser answer requires checking the original command before creating another event.
Follow Complete retained chain to distinguish the departure from earlier factory issue and receiver evidence. A document generated afterwards represents the record; it is not what caused physical departure.
Correct an incorrect record
Supervisor uses Append a reasoned correction for the identified despatch. Record what is wrong and the required correction type/reason through the offered form.
A correction preserves the earlier evidence. It is not permission to claim the goods physically returned or to manufacture a replacement without the appropriate separate workflow.
Worked distinction
If three units are ready but only two have left, do not select all three. Select the two that actually departed only if the current partial-despatch rule permits that action. The third remains subject to its own later evidence and departure. If partial despatch is not allowed, ask the Supervisor to resolve the business situation rather than recording a departure that did not happen.