Use this reference alongside intake, receiving and production evidence. Supervisor prepares source files and privileged decisions. Operator or Supervisor can report permitted observations, with the station and independent-review conditions in who can do what.
Source preparation and operational evidence
| Field or control | What to enter | Checks and limits | If it is refused |
|---|---|---|---|
| Incoming source file | The supported generated CSV or JSON structure | The first profile accepts at most 10 MiB, 100 orders, 2,000 lines overall, 100 lines per order and 1,000 units per order. File preparation is not order acceptance or factory release. | Use the product's supplied example format and correct the stated file/path problem with the source owner. Changing the extension does not change the file's structure. |
| Scan or enter a unit or pack reference | The exact retained reference, or a supported order lookup | At most 160 UTF-8 bytes; the browser also caps entry length. Ambiguous matches are refused. | Use a complete exact identifier. Do not truncate a genuine code or assume the first similar order is the intended one. |
| Receiver outcome | All units accepted, All units refused, or Partial or uncertain answer | The decision must agree with the exact accepted/refused/unknown unit groups for this pack. | Correct the grouping from the receiver's evidence. A partial answer is not permission to issue replacement instructions. |
| Accepted and refused unit selections | Each exact unit the receiver actually accepted or refused | Every pack unit belongs to exactly one group. The screen treats units not selected as accepted or refused as unknown. No overlaps or omitted unit identities are allowed in the complete answer. | Account for each unit, retaining unknown where evidence is missing. Do not classify unknown work as refused or never started merely to complete the form. |
| Receiving person and organisation | The receiving identity named on the issued pack | It must match that pack's named receiver. The retained identity is bounded to 160 UTF-8 bytes. | Recheck the exact pack and agreed receiver. A different recipient requires the appropriate operational review, not a made-up matching name. |
| Evidence reference or Reason | A meaningful source, observation or decision reference | These workflow text values are non-blank and bounded to 2,000 UTF-8 bytes. Accented and other non-ASCII characters may use more than one byte. | Keep the supported identifying reference concise and preserve the underlying evidence through your agreed process. Never shorten a real identity into a different one. |
| Time observed (UTC) | When the fact was actually observed | Exact UTC seconds: YYYY-MM-DDTHH:MM:SSZ, for example 2026-10-25T09:15:00Z. No timezone offset or fractional seconds. Observation cannot be in the future; a receiver report cannot predate pack issue. | Convert the genuine observation time to UTC correctly. Do not substitute entry time to make a stale or impossible observation pass. |
| Valid until (UTC), for material evidence | The actual expiry of the reported evidence | Satisfied material evidence requires an expiry later than observation and still in the future. Other evidence may leave it blank. | Obtain a current commitment or corrected authoritative expiry. Extending the field yourself does not extend the evidence's validity. |
| Observed result and physical disposition | Satisfied or Not satisfied, with the applicable disposition where required | Disposition evidence must describe one of the supported actual outcomes. For issued work it must come from the named receiver and not predate issue. | Preserve the actual failed or unresolved state. A successful form submission is not proof that production, inspection or physical departure occurred. |
Read a refusal before changing the input
A format problem, changed order version, unresolved hold and missing independent review are different problems. Refresh a changed record and review its current evidence; do not repeatedly submit an old selection. Ask the Supervisor to resolve business or physical uncertainty rather than editing a field until it is accepted.
If the answer is interrupted, stay with the original request and use Check original request. Use Retry the same action only when that offered recovery is appropriate. A new observation time or new command is not a way to recover the answer to an earlier action.
For the source file, dimensions retained as text are not automatically converted or engineering-approved by OrderRun. Check units and source meaning with the responsible engineering process. See the changed-order handover when the receiver may already have acted.