You operate a despatch station using approved parcel/service choices. You need Operator or Supervisor. Your station browser must be paired and its session started before real booking work.
Begin at the correct bench
Open Station and confirm the station/person shown. If Not a station appears, ask an Owner to pair this browser from Team & stations on this computer. Start your station session with your own identity.
Check the printer status and current mode. In Manual, a preset scan after an order is an authorisation to book. In Automatic, an armed work-order scan can book without the second scan. Treat the visible mode as part of the task, not decoration.
Book the right work
Focus the scan field and scan the work order. Check the displayed order/despatch reference, recipient and parcel information before selecting a preset. Do not use a previous order's details if the new lookup fails.
In Manual, scan or select the intended approved preset. In Guided, select from the offered choices or follow the reasoned outside-offer process. In Assisted, inspect the recommendation and explicitly confirm it. Use station booking and decision modes.
Follow the result
Wait for the current booking result. If it is uncertain, stop and ask a Supervisor to establish what the carrier confirmed. Do not book again to obtain missing labels.
For a booked shipment, follow the label route and check its copies. ParcelOffice can hold the next order while previous labels remain unfinished. Use the offered printing or handover action, not an unrelated manual PDF print.
Stop safely
Use Pause when Automatic is armed and you need to stop it. End your station session when finished. A pause or sign-out does not cancel a courier shipment already created or recall labels already sent.
Give the Supervisor the despatch reference and exact uncertainty: booking outcome, label availability or printer output. These require different investigations.