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Handbooks: ParcelOffice

Qualify, enable and arm Automatic

Use observed decision evidence for a bounded scope before allowing one-scan bookings.

Review edition · 25 October 2026 · For Reviewer, Supervisor, Operator

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Automatic can book a fresh work-order scan at an armed station without a second confirmation. It requires a qualified decision scope, an enabled station and deliberate Operator arming. A saved proposal alone does none of those things.

Review the native evidence

Reviewer or Supervisor opens Automatic. Inspect the current Assisted selection release and its observed shadow comparisons with Operators' Manual choices. Review disagreements and non-comparable cases through the offered case controls.

The current qualification requires at least 100 distinct comparable despatches across five operating days, all required case reviews, agreeing in-scope selections and observed branches for the scope. The exact proof and current source/preset dependencies must also fit.

These are evidence gates, not an AI confidence score. A rule branch without agreeing observed evidence must not be included merely because its written example passed.

Reviewer: approve the exact scope

Select/check the intended rules and inspect Check this scope. Resolve every failed gate. Record the reason and use Approve Automatic for this scope only when all requirements pass.

The current qualification expires after 90 days, does not renew itself and is tied to the exact relevant release/dependencies. Changed presets or order-source configuration can invalidate it for new work.

Enable the station separately

Reviewer uses the permitted station enablement controls and any required confirmation for the proposed enablement. Check the actual station and qualified scope. Qualification does not automatically arm a station.

Supervisor can pause a station; qualification/enablement remain Reviewer responsibilities.

Operator: arm deliberately

At the enabled paired station, read the Automatic notice and use Arm: a scan books and prints. Check the armed indication before scanning.

A fresh work-order scan books only within the qualified scope and current printer-readiness conditions. Attention outcomes stop/disarm rather than authorising a guessed parcel choice. Inspect the result; do not scan again to suppress it.

Use Pause whenever you need to stop armed operation. Pausing does not undo a booking already created.

Deal with uncertainty normally

An automatic booking can still have an uncertain carrier answer or print outcome. Preserve the original despatch/attempt and use the corresponding investigation. Automatic approval never authorises blind rebooking after an unknown result.