As Viewer, inspect Assets and History to understand recorded custody. You can read permitted prepared documents, but you cannot issue, return, clear holds, manage borrowers or accept service evidence.
Identify the asset and time
Find the exact asset code. Check current custody, position or loan, condition and holds. Follow its history rather than relying on a tool name alone. A tool can be present but held, returned but not restowed, or qualified for one task without being eligible for another.
Eligibility is checked for a chosen borrower, task and use interval at issue. A status snapshot is a historical document. It cannot guarantee current issue permission or prove that the physical tool is where the record says it is.
Read the evidence honestly
Inspect qualification status shown on the asset without treating it as a calibration certificate. Private original service documents require Supervisor access. The human acceptance basis, scope and validity interval matter; a file's existence or hash does not establish suitability.
Where a prepared identity or historical status PDF is available, keep its asset identity and generation time with it. PDF preparation and download do not prove physical printing. A printed identity label identifies the asset; it does not prove qualification.
Escalate an inconsistency
Give the Supervisor the exact asset, current loan or position, event time and reason for concern. Do not ask a colleague to share their sign-in to make a change or download a restricted service source.
Read history and documents and holds and discrepancies. For missing product access, follow Accounts access problems. Absence from a permitted view is not proof that no record exists.