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Handbooks: StoresFlow

Start here: Operator

Record actual receipts, locations, picks, issues, returns and count observations.

Review edition · 25 October 2026 · For Operator

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Operators record physical work at a selected station. Use the person who is doing the work, the correct site and the actual station. A shared device is not permission to work under the previous person's identity.

Before a movement

Choose Receive, Put away, Pick, Issue, Move or Return. Scan or select the exact material and relevant lot, source record and location. Check the displayed code and description after a scan. A recognised code alone does not prove that the physical material is the right one.

Enter Actual quantity using the Approved unit exactly. StoresFlow checks conversions without rounding. Do not shorten a quantity to make it fit the permitted precision. Ask a supervisor if a required lot or approved material is missing.

Check, confirm and record

Use the movement's check action, read the resulting decision and confirm the physical observation. Then choose Record this movement. Wait for the recorded outcome and refreshed records. Preparing checks is separate from recording the movement.

Receive into the receiving location unless the home-bin shortcut is available and you can confirm physical placement there now. A pick moves reserved material into staging; an issue records its use against the reservation. A return must identify the original issue or the picked material that was not issued.

Count without guessing

For an assigned stocktake, count the current bin. Enter 0 only after observing none. An untouched quantity remains uncounted. Flag unexpected or damaged material for the supervisor rather than inventing a material or lot.

If the result is unconfirmed, stop. Check the original request checks the recording; it is not a reason to move the material again. Follow uncertain results and pass the reference to your supervisor when necessary.