# Start here: Operator

Record actual receipts, locations, picks, issues, returns and count observations.

Source: https://help.smartfact.ai/manuals/storesflow/operator

Review edition: 25 October 2026

Roles: operator

Operators record physical work at a selected station. Use the person who is doing the work, the correct site and the actual station. A shared device is not permission to work under the previous person's identity.

## Before a movement

Choose **Receive**, **Put away**, **Pick**, **Issue**, **Move** or **Return**. Scan or select the exact material and relevant lot, source record and location. Check the displayed code and description after a scan. A recognised code alone does not prove that the physical material is the right one.

Enter **Actual quantity** using the **Approved unit** exactly. StoresFlow checks conversions without rounding. Do not shorten a quantity to make it fit the permitted precision. Ask a supervisor if a required lot or approved material is missing.

## Check, confirm and record

Use the movement's check action, read the resulting decision and confirm the physical observation. Then choose **Record this movement**. Wait for the recorded outcome and refreshed records. Preparing checks is separate from recording the movement.

Receive into the receiving location unless the home-bin shortcut is available and you can confirm physical placement there now. A pick moves reserved material into staging; an issue records its use against the reservation. A return must identify the original issue or the picked material that was not issued.

## Count without guessing

For an assigned stocktake, count the current bin. Enter 0 only after observing none. An untouched quantity remains uncounted. Flag unexpected or damaged material for the supervisor rather than inventing a material or lot.

If the result is unconfirmed, stop. **Check the original request** checks the recording; it is not a reason to move the material again. Follow [uncertain results](/manuals/storesflow/uncertain-results) and pass the reference to your supervisor when necessary.