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Handbooks: PrintStation

Install and recognise the PrintStation app

Choose the offered build for the actual printing computer and resolve discovery problems.

Review edition · 25 October 2026 · For Owner

On this page

Owner obtains the PrintStation app for each computer that prints. The browser uses this app to reach that computer's printers. Installing it, enrolling a workstation and qualifying a printer are separate tasks. Operators should ask the responsible Owner when an installation or update is needed.

Choose the actual computer's download

Sign in to the correct organisation and open the app download link from Workstations and agents. The page is headed Install the PrintStation app. Check For this computer, then compare it with All downloads before choosing a file.

The offered builds distinguish Apple silicon Mac, Intel Mac and 64-bit Windows. Detection can be a best guess. On a Mac, About This Mac distinguishes an Apple M-series Chip from an Intel Processor. Choose the matching offered platform rather than installing a file meant for another computer.

The page shows each available filename, size and SHA-256. A No download entry means that build is unavailable on this site. Ask the Owner/IT team or support rather than using an unrelated installer. The Source code section is separate from a ready-to-install app.

Follow the current installation instructions

Read the build status shown on the page. The documented download screen currently identifies these as test builds, with platform signing/notarisation limitations. Have the responsible IT person review any operating-system warning and use the organisation's approved installation process. Do not turn off the operating system's security protections.

Use the downloaded package or installer for this computer. The app starts after installation and at login; its factory icon appears in the Mac menu bar or Windows system tray. Follow the offered instructions for the actual build rather than assuming another site's installer has the same status.

Return to the page that needs printing. It discovers the app locally. If the browser requests local-network access for PrintStation, review the named site and intended printer connection before granting the requested access.

Confirm recognition before enrolment

On Workstations and agents, check This computer. If the app is not recognised, use its offered start/recheck instructions, confirm it is running and inspect the reported message. A download completing is not evidence that the app is installed, running or permitted by this browser.

An Owner then enrols the actual workstation, selects the exact queue returned by the app and completes printer qualification. Use input formats for the recorded device details. Do not enrol a different computer to avoid unresolved output on the original one.

For unattended delivery, follow agent pairing instead of treating an attended workstation as an agent. A restart or update does not settle a previous unknown print. Retain the original job, copy and attempt and follow uncertain output.