An agent is the computer-side PrintStation app used for unattended delivery to a destination. Owner creates, pairs, approves and configures it with recent second-factor verification. Supervisor follows its operational state and investigates uncertain production copies; that role does not grant agent-setup authority.
Create and pair the intended agent
On Workstations and agents, enter a meaningful name in the print-agent creation control. Confirm the organisation and actual computer beside the printer before creating it. Open the resulting agent page.
Under Pair the PrintStation app, use the code shown for this registration. On the intended computer, open the app's menu, choose Pair with PrintStation and enter that code. The code is shown once and works once until its displayed expiry. Treat it as a private pairing handover.
If the code is no longer visible and pairing has not completed, choose Issue a new code. Do not use a code from another agent or an old screenshot. Inspect the current agent state after pairing.
Compare and approve
The Approve this agent section displays a fingerprint. Compare it exactly with the fingerprint on the actual computer's app. Choose The fingerprints match: approve only when both match.
If they differ, use They do not match: start again with a new code and investigate which computer was paired. A similar name, online status or familiar printer list is not a substitute for matching the fingerprint.
Approval establishes this agent identity. It can deliver work only after its printers are set up and a suitable destination points at them.
Bind the reported printer
For an active agent, review the reported app version, operating system, last contact and printer list. Under Set up a printer, select the exact reported queue and intended media profile. Enter the actual printer model and driver, plus print width in dots when the ZPL profile asks for it.
Save the binding and open its printer page. It still needs calibration and qualification. Do not copy measurements from another printer or treat Printer added as physical qualification.
After qualification, create or change the intended destination. Confirm the source product's route and any additional product-specific label qualification before routine delivery.
Investigate changed or unavailable agents
Offline, Paused on the computer, a missing reported queue and an outdated binding/app version describe different conditions. Check the actual computer and current queue before changing routes. Read the latest contact information rather than assuming an older printer report is current.
If the agent must be revoked, first account for waiting jobs and uncertain attempts with the Supervisor. The agent's Revoke control prevents its printers receiving further work; it does not prove that a copy already started never printed. Keep its identity and outstanding job references for the handover.
A newly paired replacement and a successful new calibration do not resolve the original computer's output. Use the recorded copy/attempt procedure and the source product's authority for any further print.