You oversee production label work and its exceptions. You can do the floor's printing work, bring in production jobs, approve exact reprints and export retained history. You need two-factor authentication; some actions ask you to confirm it again.
Begin a shift
- Confirm the correct site and station. Read any recovery or closure banner before creating work.
- Open Print history and inspect outstanding or uncertain runs relevant to the shift.
- Check the station's printing route with the Owner. A destination change can require a new qualification before work resumes.
- Confirm operators have the right work references and know where their labels arrive.
Bring work into LabelRules
Use the import panel on Production jobs. Download the supplied example for the chosen import type and compare it with your file. Preserve exact references, customer codes and quantities. Review the import result before telling operators to start. See importing work.
For an eligible routed station, a label list can check and print a file as controlled batches. It is a distinct workflow with held rows and an explicit acceptance. Read label lists before starting one.
Deal with an exception
| What you see | Your next step |
|---|---|
| Wrong or missing source data | Check the imported revision and correct it through the authorised source/import process. |
| Wrong label logic | Give the Author the reference, expected result and observed result. A production exception does not authorise editing the live rule. |
| A damaged or missing label | Review the original run and select only the copies that need an exact reprint. |
| Uncertain PrintStation output | Inspect the printer and follow uncertain output. Resolve the printer evidence in PrintStation. |
| Site recovery hold | Coordinate with the Owner. A printing role cannot release the site's recovery hold. |
Keep reprints deliberate
An exact reprint reproduces the retained label. It does not silently apply today's rules to the old work. Record the reason and acknowledge the possibility of duplicates. If the content itself needs changing, stop and use the controlled correction or new-work process appropriate to the site.
Export and hand over evidence
Use history and exports to preserve relevant retained work before planned history expiry. You can also request the complete site export, but that is a wider, sensitive file.
At a shift handover, list unresolved runs, paused label lists and any printer investigation. Do not describe a submitted job as physically printed unless the available evidence supports that conclusion.