Skip to content
SmartFACT HelpHandbooksWatch and practise
Handbooks: RemnantRack

Prepare a site, rack and station

Arrange roles, location cards and station access before production begins.

Review edition · 25 October 2026 · For Owner

On this page

Prepare RemnantRack around the site's real locations and the people responsible for them. Use your organisation administrator sign-in and complete the requested second-factor checks. Keep production material and policy preparation with authors and reviewers.

Make access intentional

Review Team & stations. An assignment may follow the person's Accounts roles or be limited to saved site roles. Removed people need to be added back. Check the actual assignment rather than assuming that an Accounts change has widened an older limited assignment.

Set rack or station scopes when a person's work should be restricted to particular places. No limit means all locations of that type. A scope narrows an existing role and never grants one. Reading and searching are not restricted by these physical-work scopes.

Pair and configure the correct named station. Establish who will use it and what bin, if any, is fixed to that station. Changes to access or scope can invalidate earlier work authority, so ask the affected person to inspect their session and current work after the change.

Prepare readable physical locations

Create racks and bins with exact codes, usable length limits and permitted material families. Check that the planned label profile can show real codes and location instructions. Prepare bin cards and place them at their actual bins before operators start put-away or checkout.

A label route and an available document do not by themselves establish that a physical printer, scanner or label is suitable. Arrange a site check of readability and scanning with the real equipment and material. Record local findings through the site's normal operating process.

Confirm operational readiness

Ask the author to prepare the material definitions and policy, then the reviewer to release the checked versions. Review Plan and usage where admission is limited. Owner-only people take no production seat; people holding another product role count once.

Before the first piece, confirm the site, station, released material, policy, labels and bin cards agree. Send the operator to Register and put away a piece. Resolve an access refusal through Accounts and the site assignment rather than sharing another person's sign-in.

Change racks and bin cards without inventing moves

On Racks and bins, an Owner uses Add a rack with its exact Rack code and Name, then Add bin for each actual location. Enter its Bin code, Longest piece with the selected unit, and permitted material families. A new record should describe the physical location; it does not move any existing piece there.

Use Drain this rack when withdrawing it from new storage, and inspect any pieces still recorded there. Make active again deliberately restores the rack's availability for storage. Retire is offered for an empty rack; reconcile its contents before attempting retirement. The active policy's preferred rack must remain active until an Author and Reviewer release the appropriate replacement policy. An Owner cannot bypass that condition by draining or retiring it. Do not retire a recorded location to hide missing stock.

Bin cards (PDF, A4) prepares location documents. Replace card creates a new card generation, so remove superseded physical cards and use the current one. Set Label printer resolution in Team & stations to the site's actual equipment. A PDF, paired browser or selected resolution still needs the site's separate physical printing and scanning check.

Read health and prepare support evidence

Health shows the recording boundary and work needing a person. Use the named piece, operation or integration reference to investigate that work through its normal procedure. An Owner can prepare the private Support diagnostic, choosing the offered history period and completing any requested identity verification. Check the downloaded file before deliberately sharing it. A diagnostic download does not automatically send a message or settle open work.