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Handbooks: LotTrail

Export permitted records and review closure or recovery

Preserve a source-scoped archive and keep unresolved datasets sealed.

Review edition · 25 October 2026 · For Owner, Supervisor

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Site data and closure preserves permitted retained records and controls technical site admission. It does not alter source-product stock, quality, custody, despatch, containment or billing. Arrange those decisions with their responsible owners.

Prepare the retained-record export

An Owner or Supervisor with recent authentication opens Site data and closure, enters Reason for downloading and chooses Prepare retained records. The export requires current grants for every dataset within its required scope; Owner alone is not an evidence-access bypass.

Use Download retained records JSON when ready. Download promptly within its displayed expiry, ten minutes for the temporary archive. The file is bound to the current actor session and recovery state and access is checked again, including newly added source scope.

The bounded archive includes permitted retained evidence, investigations, cases, identity history and related retained policy records. It excludes raw uploads, unfinished reviews and technical secrets. Limits are 50,000 records and 20 MiB; exceeding them refuses rather than silently truncating.

Retain the downloaded file through your organisation's approved process. It is an own-record export, not a restoration package or proof of unprovided physical history.

Close technically

Read the site closure control and reason before confirming with current Owner authority and recent authentication. Closure stops new LotTrail work while permitted reading, scoped completion and protective controls follow their current rules. It does not close a factory case elsewhere, cancel a subscription or erase retained facts.

Reopening needs current new-work authority and the supported review. Do not create another site to bypass unresolved evidence or current disclosure restrictions.

Review a restore with support

After recovery, keep work held while the responsible operations team reviews the restored state and source-owner authority. Offline assessment grants no access. Fresh post-restore sessions, current roles, authentication and documented review for each dataset are required.

Restored grants must be reviewed rather than blindly trusted. Unresolved datasets stay sealed. Old preparations and exports cannot establish current authority, and technical closure or the global recovery barrier is not automatically lifted by a dataset review.

Keep missing, corrected or unavailable evidence explicit. Recovery cannot recreate source events that were never retained or infer a physical link to fill a gap. Escalate with the exact site, datasets and retained report identities, avoiding credentials or unapproved source-file disclosure.

Use protective controls for authorised restrictions and saved history when comparing pre- and post-recovery evidence.