Skip to content
SmartFACT HelpHandbooksWatch and practise
Handbooks: CheckStation

Request a transcription correction

Retain the original entry and approve an exact correction, not a new measurement.

Review edition · 25 October 2026 · For Operator, Supervisor

On this page

Use transcription correction only when an original observation was entered inaccurately. A new reading after adjustment, rework or another physical measurement belongs in a full retest. Establish the actual original reading and why the entry was wrong before requesting a change.

Request the exact value

Open the retained reading and expand Request a transcription correction. Enter Corrected entry in the same approved unit and type, then explain What was transcribed incorrectly?. Choose Request correction and inspect the retained request.

The application validates the proposed value against the frozen check. A malformed value, wrong unit or already corrected observation is refused. Do not submit multiple alternatives to see which one becomes passing.

Review and approve

The Supervisor inspects the original observation, proposed exact value and reason. Confirm that it is a transcription issue rather than a fresh measurement. Use the offered approval with current revision, reason and recent Accounts authentication.

Approval appends a superseding observation while retaining the original, request and approval reasons. The ordinary control requires Supervisor authority but does not by itself claim a different person from the requester. Existing instrument attribution and range still matter.

A correction cannot edit a cancelled attempt into a valid inspection. If another action changed the record, refresh and review the current request and observation before proceeding.

Understand the quality effect

Correcting a released attempt revokes its earlier release. The corrected result requires Supervisor release and is re-evaluated. Only the mis-transcribed reading's own failure finding is resolved by the correction; unrelated holds remain.

A corrected nonconforming value produces its own retained finding. A corrected conforming value is not automatically released. Check completion, result and disposition after the server answer.

Preserve the explanation

Read All readings, including corrected entries and Saved result versions. Give the next reviewer the original and corrected observation identities and reasons. Do not send only the new value as if the first entry had never existed.

If the physical measurement was repeated, use full retests instead. For current release requirements, see failures and release. Reconcile an uncertain approval using its original command before submitting another correction.