CountBench guides and demonstrations
Learn CountBench tasks, handle common problems and practise with checked demonstrations using sample data.
Read a guide below, or use the help page to ask a general product question. Interactive demonstrations run on desktop and laptop computers. Written instructions work on any device.
Guides and help pages
Correct a total with a reason
Reject a negative quantity, then replace a previously accepted total with a recorded explanation.
Count items and record a real zero
Practise counting known items, recording a checked zero and reviewing missing counts.
Hold an unknown item for review
Unknown scans wait for review and do not change known stock quantities.