Count items and record a real zero
Practise counting known items, recording a checked zero and reviewing missing counts.
For operators
Practise counting known items, recording a checked zero and reviewing missing counts.
Read these instructions on any device. Watch or practise a chapter on a desktop or laptop, with a desktop or mobile application layout. Demonstrations use sample data and simulated scanners.
Count items and record a real zero
- Open the stores example
Open the stores example.
The shipped example has synthetic stock and three locations. It stays in this tab and never changes your stock system.
- Choose the counting location
Choose the counting location.
Check the location before scanning items. Stock at different locations is counted separately.
- Select the example rack
Select the example rack.
Use RACK-A for this lesson. Check the real rack label before starting a count.
- Start scanning
Start scanning.
Start scanning before presenting an item. Each complete code keeps its leading zeroes.
- Scan the complete item code
Scan the complete item code.
This simulated keyboard scan identifies item 000017. Count what is present before entering a total.
- Enter eight items
Enter eight items.
Enter the total present, rather than the expected stock. The accepted result becomes eight at RACK-A.
- Scan an item with none present
Scan an item with none present.
Use a real zero when you checked the location and found no units. Leaving an item uncounted means something different.
- Record zero present
Record zero present.
This item was checked and has zero present. Missing counts are never silently changed to zero.
- Pause scanning
Pause scanning.
Pause before changing screens or putting the device down. A scan received while paused is not counted.
- Finish counting and review
Finish counting and review.
Review separates counted items, zeroes and missing counts. The example still has uncounted locations.
- Open the draft downloads
Open the draft downloads.
An unfinished count is clearly a draft. Downloading it does not make the count complete.
- Download the results CSV
Download the results CSV.
The real exporter prepares this file from the current count. Keep draft and incomplete status with the figures. A backup contains the original stock file, including hidden expected quantities.
Keep unknown and incomplete results clearly marked. Training sends no email and does not prepare the Help site for offline use.