# Issue a tool and record its return

Issue a tool and record its return.

Source: https://help.smartfact.ai/tooltrack/guides/issue-and-return

Audience: Operator

Practise with these example records. At work, check the tool and the people in front of you before you confirm.

## Issue a tool and record its return

1. **Issue, return and restow**

   Issue, return and restow.

   Open issue, return and restow from the menu.

2. **Choose your station**

   Choose your station.

   Choose the station you are using. Check that your own name is shown. Ask an owner if the station is missing.

3. **Scan TOOL-001**

   Scan TOOL-001.

   Scan the tool in front of you. This opens its record. You still need to confirm the handover.

4. **Choose who is taking the tool**

   Choose who is taking the tool.

   Choose the person receiving the tool. This does not change who is signed in.

5. **Choose the approved task**

   Choose the approved task.

   Choose the job the tool will be used for. The check will tell you whether it is suitable and its checks stay valid until you finish.

6. **Enter how long you need it**

   Enter how long you need it.

   Enter the number of minutes you expect to use the tool. Its required checks must stay valid for that whole time.

7. **Enter when it will be back**

   Enter when it will be back.

   Enter the number of minutes until the tool should be returned. A later return time does not let you use it for longer.

8. **Check this handover**

   Check this handover.

   Run current checks and read the decision before moving the tool. A permitted check is not a recorded handover.

9. **Confirm the physical handover**

   Confirm the physical handover.

   Check the tool, borrower and task. Confirm only when you are physically handing over this tool.

10. **Record the handover once**

   Record the handover once.

   Press once and wait for the confirmed result. Scanning the tool alone does not record who has it.

11. **Open the return**

   Open the return.

   Record the tool that has actually come back. Record its return even if it is late or damaged.

12. **Choose the actual return position**

   Choose the actual return position.

   Choose the return review location where you have actually received the tool.

13. **Describe the observed condition**

   Describe the observed condition.

   Record the observed condition honestly. Good condition does not by itself clear holds or service requirements.

14. **Record who returned it**

   Record who returned it.

   Say who brought the tool back and what happened. Keep the note clear and factual.

15. **Confirm physical receipt**

   Confirm physical receipt.

   Confirm only after you have physically received the tool at the selected review position.

16. **Record the return once**

   Record the return once.

   Wait for the return to be confirmed. Leave the tool in the review location for a supervisor to check before it goes back into use.

[Watch or practise this chapter](https://help.smartfact.ai/tooltrack/demo?guide=issue-and-return&chapter=practice)

The practice is complete. Check the current tool record before doing this at work.