Investigate a source concern

Identify an affected component, retain the concern and block unsafe reuse.

For supervisors

Work as Sarah with supervisor access. Review the evidence supplied by another person and retain the reasons for each decision.

Read these instructions on any device. Watch or practise a chapter on a desktop or laptop, with a desktop or mobile application layout. Demonstrations use sample data and simulated scanners.

Investigate a source concern

  1. Start with the affected component

    Start with the affected component.

    Start a source concern when information may affect this part or later work linked to it.

  2. Identify the affected record

    Identify the affected record.

    Use the exact component record so the concern stays connected to its history.

  3. Record what was discovered

    Record what was discovered.

    Describe the evidence and the action needed. Do not clear the concern merely to continue production.

  4. Open the concern and block affected use

    Open the concern and block affected use.

    The concern remains in the history and blocks affected use. Investigate linked components and destinations before an independent resolution.

Watch or practise this chapter

Office is a working layout, not a combined permission. Owners, authors, reviewers, supervisors and operators keep their distinct responsibilities.

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