# SmartFACT Purchasing guides and demonstrations

Learn SmartFACT Purchasing tasks, handle common problems and practise with checked demonstrations using sample data.

Source: https://help.smartfact.ai/purchasing

Read a guide below, or use the help page to ask a general product question. Interactive demonstrations run on desktop and laptop computers. Written instructions work on any device.

## Guides and help pages

- [Confirm completed non-stock work](https://help.smartfact.ai/purchasing/guides/purchasing-confirm-service): Read an excess-quantity refusal, then record the actual completed service.
- [Raise a one-off need](https://help.smartfact.ai/purchasing/guides/purchasing-raise-one-off): Describe a need without a catalogue item and check its saved quantity in the queue.
- [Independently activate supplier terms](https://help.smartfact.ai/purchasing/guides/purchasing-activate-catalogue): Review another person's frozen release and record the activation decision.
- [Amend a sent order and check its commitment](https://help.smartfact.ai/purchasing/guides/purchasing-amend-order): Change the approved quantity through a new revision and check when the commitment changes.
- [Follow the reviewed approval routing](https://help.smartfact.ai/purchasing/guides/purchasing-approval-routing): See a large order wait for a second supervisor and a submitter's own one-off order go to someone else.
- [Approve an order and check on order](https://help.smartfact.ai/purchasing/guides/purchasing-approve-order): Review another person's submitted draft and check the approved outstanding quantity.
- [Cancel remaining work and record its notice](https://help.smartfact.ai/purchasing/guides/purchasing-cancel-order): Cancel an outstanding commitment with a reason, then record the separately communicated cancellation.
- [Send an approved order from the purchasing mailbox](https://help.smartfact.ai/purchasing/guides/purchasing-mailbox-send): Email the approved document from the connected mailbox and check the provider's response.
- [Maintain ordering details](https://help.smartfact.ai/purchasing/guides/purchasing-maintain-ordering): Update the purchasing contact while preserving approved order evidence.
- [Follow an order that is part received](https://help.smartfact.ai/purchasing/guides/purchasing-open-orders): Check an order's status after a StoresFlow receipt and see what is still to come.
- [Read an order's history](https://help.smartfact.ai/purchasing/guides/purchasing-order-history): Send and amend an approved order, then read every recorded change in its history.
- [Prepare supplier terms for review](https://help.smartfact.ai/purchasing/guides/purchasing-prepare-catalogue): Edit a prepared supplier item and freeze the checked release for another person.
- [Prepare an order for approval](https://help.smartfact.ai/purchasing/guides/purchasing-prepare-order): Check a queued need, make a draft in the supplier unit and submit it for a supervisor.
- [Record and withdraw mailbox qualification](https://help.smartfact.ai/purchasing/guides/purchasing-qualify-mailbox): Keep provider checks tied to the exact connection and stop future automatic sending when they need review.
- [Record a supplier communication and resend](https://help.smartfact.ai/purchasing/guides/purchasing-record-sending): Keep the communication evidence against the exact approved order, including a deliberate repeat.
- [Record and review a supplier response](https://help.smartfact.ai/purchasing/guides/purchasing-record-supplier-response): Retain the supplier reply, review quantity and date differences, and check that the approved commitment remains unchanged.
- [Check a request from StoresFlow](https://help.smartfact.ai/purchasing/guides/purchasing-request-from-stores): Read a reorder-point request from StoresFlow, its stock snapshot and why one request is kept for the item.