Amend a sent order and check its commitment

Change the approved quantity through a new revision and check when the commitment changes.

For supervisors

Sarah Hughes holds only Supervisor and has a recent security check. First record the completed original supplier-portal communication for HP-PO-01001. Then reduce the proposed calibration visit from two hours to one and request 22 October. This site uses a reviewed one-supervisor approval rule; other sites may require a different supervisor or two approvals.

Read these instructions on any device. Watch or practise a chapter on a desktop or laptop, with a desktop or mobile application layout. Demonstrations use sample data and simulated scanners.

Amend a sent order and check its commitment

  1. Open the approved orders

    Open the approved orders.

    Sarah uses her Supervisor role to record a supplier communication. A recent security check is required.

  2. Check the approved calibration order

    Check the approved calibration order.

    Open HP-PO-01001 and check the approved revision. It authorises two hours of machine calibration. Downloading or printing its document does not record a send.

  3. Record a communication already made

    Record a communication already made.

    In this scenario Sarah has entered the approved order in Calder Fixings' supplier portal and retained its acknowledgement. Record that completed communication here; this button does not contact the supplier.

  4. Choose the supplier portal

    Choose the supplier portal.

    Choose the method actually used to communicate the approved revision.

  5. Keep the destination and reference

    Keep the destination and reference.

    Retain the supplier portal and acknowledgement reference so another person can check the communication.

  6. Record the communication time

    Record the communication time.

    Enter the local equivalent of 14 October at 10:00 UTC for this lesson. Help displays and types the value in your browser time zone. In your work, record when the communication actually happened.

  7. Keep the communication evidence

    Keep the communication evidence.

    Keep a short description of the acknowledgement with the send record. A communication record does not prove supplier acceptance of the order terms.

  8. Save the send record

    Save the send record.

    Record the completed communication against revision 1. The approved quantity and order identity stay the same.

  9. Prepare a change to the sent order

    Prepare a change to the sent order.

    The calibration visit now needs one hour instead of two. Open an amendment; the approved revision remains in force until the change is approved.

  10. Reduce the proposed quantity to one hour

    Reduce the proposed quantity to one hour.

    Enter the revised quantity in hours. Keep the original line identity so the history remains connected.

  11. Propose the revised visit date

    Propose the revised visit date.

    Request the visit on 22 October. Check the date with the requester before approving the change.

  12. Explain the revised requirement

    Explain the revised requirement.

    Keep the instruction that the supplier needs with the proposed revision.

  13. Save the amendment draft

    Save the amendment draft.

    Save revision 2 as a draft. Revision 1 remains in force, including its approved two-hour commitment.

  14. Submit the proposed revision

    Submit the proposed revision.

    Submit the one-hour amendment for approval. Submission still leaves revision 1 in force.

  15. Approve the reviewed amendment

    Approve the reviewed amendment.

    This site has a reviewed one-supervisor rule. Sarah can approve revision 2 after checking the quantity, date and note. Approval changes the commitment and creates new documents; it does not communicate the revision.

  16. Check the revised commitment

    Check the revised commitment.

    Check the saved quantity explanation. The approved fulfilment is now one hour and one hour of the original request remains unfulfilled. Non-stock work is inspected on its order; the On order list is for source items.

Watch or practise this chapter

Revision 2 now commits one hour. Its document and history are retained separately from revision 1. Send the new approved revision through the agreed method and record that communication. A draft, submission or approval does not prove the supplier has received the change.

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