# Receive and put away an actual delivery

Record partial arrivals, approved lots and physical placement without duplicating a receipt.

Source: https://help.smartfact.ai/manuals/storesflow/receive

Review edition: 25 October 2026

Roles: operator, supervisor

Receive the quantity that physically arrived, using the correct material, lot, source and location. An ordered quantity or expected date is not evidence that goods are on site.

## Choose the source

For a connected Purchasing line, open **Expected deliveries**, find the order or item and choose **Receive this line**. Read the ordered, received and outstanding quantities, receipt revision and observation time. If Purchasing is unreachable, the displayed lines can be previously confirmed information; the receipt authority is checked again before recording.

For another delivery, use **Receive** and enter the declared **Delivery reference**, **Source line** and **Source revision**. Keep the references faithful to the delivery evidence. For a Purchasing line, leaving the delivery reference blank uses this recording request identity; it does not remove the line's authority checks.

## Record the physical quantity

Choose the material and exact approved lot where required. Enter **Actual quantity** and **Approved unit**. Select **Receiving, then a separate put-away** when the goods need review, quarantine or later placement. Choose the actual receiving location and appropriate condition.

If a home bin is present and physical placement is happening now, **Receive and put away to the home bin now** can record both together. Explicitly choose **Confirm the actual home bin**. Missing or stale placement, required review or quarantine, and missing lot information can refuse this shortcut. Use the two-step workflow when that is what physically happened.

Check the movement, read the decision, confirm the actual observation and choose **Record this movement**. Verify the recorded result before continuing.

## Put away and follow partial deliveries

For the two-step path, open **Put away**, select the recorded receipt and source stock, enter the quantity and actual destination, then check and record. Follow any approved bin restriction. Put-away is a separate physical action against an existing receipt.

For an order of 120 washers arriving as 80 today and 40 tomorrow, record 80 against today's receipt evidence. Keep the remaining 40 outstanding. Record tomorrow's actual arrival as its own legitimate receipt; do not record 120 now or repeat today's source because the goods are expected.

If the response is lost, [check the original request](/manuals/storesflow/uncertain-results). The combined path creates one Purchasing receipt report from the receipt, not another report for put-away.

## Establish a missing supplier-lot identity

For an active lot-tracked material, a supervisor opens its record from **Stock** and uses **Identify a new supplier lot**. Enter **Exact supplier namespace**, **Exact lot code**, the supported expiry date where applicable, and **Source and review reason**, then choose **Create this lot identity** with recent Accounts verification.

The material, supplier namespace and lot code identify one lot. An existing combination is refused; select and inspect that existing lot instead of adding punctuation to create a duplicate. This records identity and supporting facts, not a received quantity. Return to the receipt procedure with the correct lot and actual physical quantity. If the material itself has the wrong tracking basis, hand that to the author and supervisor rather than creating an untracked substitute.