# Read cycle history, reports and export the right scope

Trace exact evidence and interpret process statistics with their included sample.

Source: https://help.smartfact.ai/manuals/refillflow/history-and-exports

Review edition: 25 October 2026

Roles: author, reviewer, stores, supervisor, viewer, owner

Use a cycle's retained history to establish what was requested, moved and decided. Reports summarise the process under a stated time basis. Neither is an inventory ledger or a calculation of consumption or money saved.

## Trace one refill

In **History**, select the intended period and cycle. Open its whole record to read the admission rule, release, due target and calendar basis. Compare the admitted queue with the current route and reroute history.

Read each leg and event in order: request, acceptance, pick, dispatch, receipt, return, shortage, hold and terminal outcome. Evidence identifies scanned or typed entries, station-provided location, confirmation method and second factor where recorded. A closed-cycle dispute is a later incident, not an edit to the original terminal facts.

**Download the cycle report (PDF)** produces an audited report of that cycle. A pick-list download is also a read-only document. Neither download confirms fulfilment.

## Interpret report measures

In **Reports**, set **From** and **To**, then **Show**. Read **What these figures cover**, including local-day selection, time basis and exclusions. Timing measures show the included count as **n of m**, median and 90th percentile. Cancelled cycles can be counted while excluded from timings.

Check the open-work as-of time and sample size before comparing queues or periods. Do not infer a stock balance or savings from refill timing. A queue with many incomplete refills can have a misleadingly small completed sample if that limitation is ignored.

## Prepare a filtered or complete export

**Exports** offers filtered records to supervisors, viewers and stores, with stores scope limited to their queues. Owner access to this page is for the complete export rather than operational history. The complete site export is available to owner or supervisor with recent verification.

Choose CSV for system use or XLSX for spreadsheet use, prepare the intended scope and download the resulting ZIP. It includes tables, summary, readme and manifest with file identities. Exact codes remain text; an unrepresentable spreadsheet value is refused rather than truncated. CSV may preserve a value that exceeds a spreadsheet cell limit.

Prepared exports are kept privately for 24 hours. Expired or changed files cannot be downloaded as if valid; prepare a new export. Keep sensitive records in authorised storage and check the manifest and scope when using them for migration or closure.

Hand over the actual cycle or export reference and period. A first page of a history table is not the complete retained record set.