# Handle holds, corrections and removal

Withhold uncertain stock, preserve identity history and record actual removal from an installed unit.

Source: https://help.smartfact.ai/manuals/reclaimstation/holds-corrections-and-removal

Review edition: 25 October 2026

Roles: operator, supervisor

A hold records a reason why use must stop while uncertainty is investigated. An identity correction, disposal or physical removal has a different purpose and its own evidence. Select the action that describes the actual situation rather than the result you hope to obtain.

## Place and resolve the right hold

Operators and supervisors can place a safety hold on a component with a reason. A hold invalidates active reservations. Describe what was observed and retain the component's identity and location so another person can investigate it.

A different supervisor resolves an ordinary concern hold with evidence and a recent second-factor check. Assessment, restore and incident holds use their own review workflows. Clearing one concern does not independently establish a passing assessment, supported permission or approved use.

## Correct facts independently

If part code, revision or manufacturer serial is wrong, a supervisor requests an identity correction with the checked replacement facts and reason. A separate eligible supervisor approves the independently checked correction. Inspect the before and after facts and affected evidence.

Do not replace a physical identity merely by editing a policy or attaching another component's label. Changed material identity can require fresh assessment and release. Keep earlier installation and source events available for traceability.

## Record physical removal or disposal

Use Remove a part for an installed component that has actually been removed. Verify the actual part and location before Confirm physical removal. Its identity and prior installation remain in history, and it returns to held custody for subsequent checks rather than immediately becoming reusable stock.

For disposal, a supervisor records the physical disposal with its reason and evidence reference. A planned disposal is not the same as having disposed of the object. Inspect custody and unfinished installation work first.

Where a source defect may affect several records, use Open concern and block affected use in Oversight. Identify the exact source unit, component, job, policy or evidence and the finding. A wider incident needs its independent resolution, rather than an isolated stock move.