# Record partial deliveries and correct confirmations

Keep stock receipts in their source and local non-stock confirmations in Purchasing.

Source: https://help.smartfact.ai/manuals/purchasing/deliveries

Review edition: 25 October 2026

Roles: operator, supervisor, viewer

Purchasing distinguishes physical stock receipts from local confirmations of eligible non-stock delivery or completed work. Always check the line's receipt mode before recording anything.

## Choose the correct authority

Open **Confirm a delivery** or the order's delivery page. Read the approved revision, each line's received and outstanding quantities, and its action. A stock line says **Record this receipt in the source product.** Follow that instruction, for example in [StoresFlow](/manuals/storesflow).

An eligible local line offers **Confirm line** to an operator or supervisor. Enter the quantity actually delivered or completed in the original order unit, the **Confirmation time** in your browser timezone and an optional **Delivery note**. Choose **Record confirmation** and check the resulting history.

A supplier's promised quantity is not a delivery. If 12 boxes were ordered and only five arrived, confirm five. The seven not yet arrived remain outstanding. Do not enter 12 to match the supplier's paperwork before the remainder arrives.

## Correct the selected confirmation

A supervisor uses **Correct confirmation on line** from **Confirmation history**. Read the original confirmation and its remaining balance, enter the quantity to reduce in the original order unit, **Correction time** and **Reason for correction**, then choose **Record correction**.

Corrections reduce that selected confirmation. They retain the original history and do not recreate the original request. The original frozen conversion applies even if the current supplier pack has changed. If the remaining balance cannot be represented in the original order unit, the screen directs you to ask the source to correct its confirmation.

Do not enter a negative new delivery or edit the catalogue to reinterpret an old receipt.

## Understand closed commitments

For an open line, authorised receipts reduce the outstanding commitment. A downward correction can change fulfilment, but cancelled or closed-short lines have special handling: effective fulfilment is reduced as necessary while the line stays closed and outstanding remains zero.

Thus correcting a closed 10-unit confirmation down by two does not place two more on order. It also does not create a new purchase request or supplier message. Review any new need separately.

Use the complete confirmation history, including **Recorded by**, notes, flags and corrections. If a result is unconfirmed, check the original action before recording another delivery. Pass the exact order, revision, line and original confirmation reference to the supervisor.