# Who can do what in PrintStation

Separate printer setup, transport investigation and authority from the source product.

Source: https://help.smartfact.ai/manuals/printstation/roles-and-actions

Review edition: 25 October 2026

Roles: owner, supervisor, operator

PrintStation has Owner, Supervisor and Operator roles for its own application. Printing from another SmartFACT product uses that product's signed, job-scoped request. It does not require an additional PrintStation role simply to follow the authorised dispatch panel.

## Find the right person

| Task | Who | Additional conditions | Related guide |
| --- | --- | --- | --- |
| Read PrintStation's stations, printers and job history | PrintStation Owner, Supervisor or Operator | Select the correct organisation. Access is scoped to that organisation. | [Copy states](/manuals/printstation/copy-states). |
| Enrol/revoke workstations or agents and manage printer bindings | PrintStation Owner | Set-up changes require recent confirmation. | [Owner](/manuals/printstation/owner). |
| Print the calibration copy and qualify its binding | PrintStation Owner | Measure and record the actual copy under the displayed profile. | [Qualification](/manuals/printstation/qualification). |
| Configure destinations and permitted source products | PrintStation Owner | Check qualification and the source product's separate route configuration. | [Destinations](/manuals/printstation/destinations). |
| Prepare a signed-in test sheet and save its test result | PrintStation Operator or Owner | Follow the test screen. A test is separate from an ordinary source-product job. | [Operator](/manuals/printstation/operator). |
| Reconcile an uncertain ordinary production copy | PrintStation Supervisor | Needs recent confirmation, an investigation and the exact attempt. Owner alone cannot reconcile a production copy. | [Uncertain output](/manuals/printstation/uncertain-output). |
| Reconcile an uncertain calibration copy | PrintStation Owner or Supervisor | Needs recent confirmation and the actual calibration attempt. Calibration is a set-up task. | [Qualification](/manuals/printstation/qualification). |
| Authorise a production print or reprint, choose its content or decide its business reason | The role required by the source product | PrintStation transports the authorised content; it does not grant that product's permission. | [Supervisor](/manuals/printstation/supervisor). |
| Obtain and recognise the PrintStation app | Owner | Use the offered matching platform/build, actual workstation and approved IT installation; no physical qualification follows from a download. | [Install and recognise the PrintStation app](/manuals/printstation/install-app). |
| Pair, approve or revoke an unattended agent | Owner | Recent verification, one-time pairing code and exact fingerprint match; bind and qualify its printer separately. | [Pair an agent and prepare its printer](/manuals/printstation/agent-setup). |
| Change which products may submit new printing | Owner | Recent verification. Earlier accepted jobs are not cancelled by switching a product off. | [Control which products may print](/manuals/printstation/allowed-products). |
| Print and save a signed-in test | Operator or Owner | Actual enrolled workstation and supported media; saving a result is separate from Owner calibration. Supervisor reads results. | [Run a signed-in test and retain its result](/manuals/printstation/saved-tests). |
| Follow an attended source-product print | Person authorised by the source product | Exact job/copies, current ticket and qualified binding; source product retains print/reprint authority. | [Follow an attended print from the source product](/manuals/printstation/attended-printing). |

## Check confirmation and organisation

Owner and Supervisor sessions require a second factor. Sensitive setup and ordinary/calibration reconciliation actions also require it to be recent. Follow the application request rather than assuming an earlier sign-in covers every later action.

PrintStation uses organisation-wide context rather than the products' local site assignments. A role in one organisation does not authorise another organisation's printer or job.

## Hand over both references

Keep the source-product reference with the PrintStation job, copy, attempt, printer and observed outcome. The PrintStation Supervisor establishes the supported transport observation. The authorised source-product person decides what further business printing is permitted. These may be the same person only if that identity holds the necessary permissions in both places.

If the outcome remains unknown, say so. Neither a new destination nor a successful later test proves the earlier copy did not print. Read [the uncertain-copy example](/manuals/printstation/worked-handover) before sending further output.

The table covers the roles involved in the listed tasks. An article's role labels are reading aids and do not grant access or satisfy a job-scoped dispatch request.