# Start here: PrintStation Owner

Set up a workstation or agent, bind its printer and qualify the intended stock.

Source: https://help.smartfact.ai/manuals/printstation/owner

Review edition: 25 October 2026

Roles: owner

PrintStation carries labels and documents from SmartFACT products to printers. The source product owns the content and who may request a print or reprint. PrintStation owns the transport, printer bindings and evidence about each attempt.

## Prepare a workstation

Open PrintStation for the intended organisation. Follow **Install the PrintStation app** for the computer in use. The page offers Mac and 64-bit Windows downloads; choose the offered build that matches the computer.

Use your organisation's installation process and the current in-product instructions. Installing the app alone does not approve a printer, grant product access or qualify a label workflow.

## Enrol and bind

1. Follow the provided workstation or agent enrolment process.
2. Confirm the enrolled station belongs to the correct organisation and computer.
3. Open the station and add the intended printer queue.
4. Select the correct media profile and check the printer/driver details shown.
5. Complete [printer qualification](/manuals/printstation/qualification) with the actual stock and device.

A queue with a similar name is not necessarily the same physical printer. Verify it before sending even a calibration copy.

## Attended or unattended operation

An attended workflow uses the enrolled workstation and print panel. An unattended workflow uses an agent and destination. A destination identifies the approved route to a bound printer; it is not a label layout or a source-product approval.

Configure the destination only after the printer is ready. Agree its name and use with the source-product Owner. Read [destinations and changes](/manuals/printstation/destinations) before repointing a destination in use.

## Source products may need another qualification

For example, LabelRules records a product-specific qualification of its rendered label on the selected PrintStation binding. PrintStation qualification does not silently satisfy that additional check.

Ask the source-product Owner and Supervisor to complete their workflow before production starts.

## Ongoing responsibilities

Check enrolled workstations, agent availability, destinations and printer changes. Coordinate updates with production. Unknown output needs an investigation; a software restart or new binding does not resolve what the earlier attempt printed.

Owner can investigate calibration-copy uncertainty as part of set-up. Ordinary production copies require PrintStation Supervisor. Owner does not grant a source product's Supervisor role or authority to change label content.