# Prepare local people and pair the actual station

Separate Accounts grants, site restrictions, browser pairing and scanner choices.

Source: https://help.smartfact.ai/manuals/parceloffice/team-and-stations

Review edition: 25 October 2026

Roles: owner, supervisor, operator

Owner manages the real site's **Team & stations**. SmartFACT Accounts owns invitations and organisation-level ParcelOffice grants; this page restricts access locally and prepares the actual despatch computer. Operators and Supervisors read this guide for the handover, not to acquire Owner controls.

## Arrange the correct person

Confirm the organisation/site and open **Manage organisation and product access** when an invitation or central role is missing. A person must first have the intended ParcelOffice grant in Accounts. The local page cannot widen that grant.

Under **People at this site** or **Not at this site**, choose the intended permitted local roles and save the offered assignment. Inspect the result. Removing a person keeps their history and does not erase their central identity or settle their open shipment work.

Role and station admission can be limited by the plan. Check the actual refusal and **Plan and usage** instead of assigning a different identity to get a seat. Owner-only setup and production responsibilities remain distinct.

## Enrol and pair on the station computer

Under **Stations**, enter the meaningful **New station name** and choose **Enrol station**. Confirm the named record. Enrolment alone does not pair this browser.

On the actual station computer, choose **Pair this browser** for the intended enrolled station. Pairing again moves that station to the new browser, so agree the handover before doing it. Read **Enrolled, paired to this browser**, then sign out so the Operator signs in under their own identity.

Enrolment, pairing and retirement require recent second-factor verification. An Operator still starts their own station session after pairing. Pairing does not grant product roles or approve parcel presets.

## Match scanner and displayed code

Use the station's settings to choose the scanner terminator actually configured on the device, Enter or Tab, and its offered screen code type, Code 128 or QR. Save and verify the current choice before scanning. This is different from changing a preset's identity or approving a carrier service.

The recent-scans display setting offers the retained history choices. It changes the display, not who can book. Keep the work-order field focused and follow [scan input guidance](/manuals/parceloffice/input-reference) if a frame is refused.

Arrange the [bench printer check](/manuals/parceloffice/printing) separately. Station pairing and scanner setup do not qualify a printer or prove a label was produced.

## Retire and hand over safely

Before **Retire**, account for the station's active user, loaded order, booking and printing uncertainty. Retirement unpairs it and retains its history. It is not a carrier cancellation or proof that a prior copy could not print.

On the replacement computer, repeat the intended pairing and current printer checks, then have the person start their own session. Resolve the original booking/print through its original record. Never book again merely because a station moved or the old browser became unavailable.