# Start here: Reviewer

Independently verify mapping and policy changes before activation or withdrawal.

Source: https://help.smartfact.ai/manuals/orders/reviewer

Review edition: 25 October 2026

Roles: reviewer

You approve what mappings and policies may be used. You do not release an order to manufacture unless you also hold Supervisor. Keep policy activation and operational production approval separate in every handover.

## Inspect the exact draft

Open **Mappings and routing**. Identify the saved draft revision and read its mappings, rule conditions, actions and independently expected cases. Check the configuration against the agreed requirement.

Review the recorded proof. A passing count is not enough if the expected cases repeat the proposed result without an independent business basis. Check destinations, holds, priority and approval/partial-despatch outcomes where relevant.

## Check independence

OrderRun prevents a contributor to the draft version from activating it. Use a different person who holds Reviewer. Adding another role to the same identity does not create independence.

If the draft changes, review the new exact revision and current proof. Source, destination or rule dependencies that no longer match can make earlier evidence unsuitable.

## Activate deliberately

Use **Activate a proven release**, supply its reason and complete the required recent second factor. Read the returned outcome and confirm that the intended release is active.

Tell the Supervisor what changed before they accept or release affected work. A new policy does not establish that already exposed factory instructions have been recalled.

## Withdraw carefully

Use the withdrawal action for the identified release and record why it should no longer be used. The implementation invalidates affected prepared approvals and holds exposed packs for reconciliation. Coordinate that operational follow-up with the Supervisor.

Withdrawal is not a cancellation message to the factory. The receiver's actual work still needs to be accounted for.

## When approval is blocked

Read the exact refusal. Check the selected revision, independent Reviewer, current passing proof, recent authentication and any connected-review requirement. Do not repeatedly activate an old page or ask the Author to approve their own change through another route.

Read [mappings and rules](/manuals/orders/mappings-and-rules) and [amendments](/manuals/orders/amendments) for the linked work.
