# OrderRun handbook

Review incoming order revisions, approve exact factory work, record receiving evidence and follow each unit to despatch.

Source: https://help.smartfact.ai/manuals/orders

Review edition: 25 October 2026



## Guides and help pages

- [Start here: Operator](https://help.smartfact.ai/manuals/orders/operator): Find assigned work, report what happened and keep physical despatch separate from approval.
- [Start here: Supervisor](https://help.smartfact.ai/manuals/orders/supervisor): Control source acceptance, production release, handovers, amendments and corrections.
- [Start here: Author](https://help.smartfact.ai/manuals/orders/author): Prepare mappings, supported rules and independently expected cases for review.
- [Start here: Reviewer](https://help.smartfact.ai/manuals/orders/reviewer): Independently verify mapping and policy changes before activation or withdrawal.
- [Start here: Owner](https://help.smartfact.ai/manuals/orders/owner): Arrange the site, receiving destination and readiness without taking operational approval authority.
- [Start here: Viewer](https://help.smartfact.ai/manuals/orders/viewer): Read permitted order and unit histories without accepting, releasing or correcting work.
- [Who can do what in OrderRun](https://help.smartfact.ai/manuals/orders/roles-and-actions): Separate policy approval, factory release, reported facts and independent evidence review.
- [Enter source files, receiver answers and observation times](https://help.smartfact.ai/manuals/orders/input-reference): Use exact file limits, complete unit answers and UTC evidence without guessing missing physical facts.
- [Prepare and accept an incoming source revision](https://help.smartfact.ai/manuals/orders/intake): Check the original file, sequencing and rule result before accepting manufacturing requirements.
- [Save, prove and activate mappings and routing rules](https://help.smartfact.ai/manuals/orders/mappings-and-rules): Keep supported rule outputs and independently expected results tied to the exact saved version.
- [Prepare, approve and issue exact factory work](https://help.smartfact.ai/manuals/orders/factory-release): Select outstanding obligations and issue a retained pack only after its required approvals.
- [Record and independently review a receiving answer](https://help.smartfact.ai/manuals/orders/receiving): Keep accepted, refused and unknown units explicit for each issued factory pack.
- [Record and review production evidence](https://help.smartfact.ai/manuals/orders/evidence): Attach a fact to the correct unit and revision, then obtain the required independent review.
- [Record exact units physically leaving](https://help.smartfact.ai/manuals/orders/despatch): Keep departure, partial fulfilment and reasoned corrections tied to the identified units.
- [Review amendments and linked replacements](https://help.smartfact.ai/manuals/orders/amendments): Account for every affected unit before accepting changed requirements or authorising a remake.
- [Prepare documents and follow PrintStation output](https://help.smartfact.ai/manuals/orders/printing): Select the correct job sheet, unit label or despatch note without confusing printing with fulfilment.
- [Preserve records and review recovery or closure](https://help.smartfact.ai/manuals/orders/records-and-recovery): Build and verify the complete archive and account for exposed work before resuming or closing.
- [Worked example: a changed order after factory issue](https://help.smartfact.ai/manuals/orders/worked-example): Follow an illustrative amendment while keeping source, receiver and physical facts distinct.
- [Link and independently review inspection and kit evidence](https://help.smartfact.ai/manuals/orders/inspection-and-kit-links): Prepare both exact sources for every remaining unit before guarded despatch.
- [Check site readiness, stations and usage reporting](https://help.smartfact.ai/manuals/orders/site-readiness): Keep configuration checks, plan reporting and restore evidence tied to the current site.
- [Practise separately from production orders](https://help.smartfact.ai/manuals/orders/practice-workspace): Use fictional source orders without treating practice records as factory evidence.