# Review and activate a rollback

Check a retained release against current conditions before making it live again.

Source: https://help.smartfact.ai/manuals/labels/rollback

Review edition: 25 October 2026

Roles: reviewer

A rollback makes a retained configuration active again through a fresh review. It does not delete the newer release, undo physical printing or change labels already accepted.

## Decide what must be reversed

Ask the Supervisor which work is affected and whether production should pause while the issue is investigated. Identify the current release, the suspected change and the retained release you intend to restore.

Do not select a release solely because its date is earlier. It may depend on different data, forms, mappings, printer qualification or supported workflow behaviour.

## Review the target

1. Open the release history and start the rollback review for the intended retained release.
2. On **Review rollback target**, check the exact release identity and content.
3. Supply or review the independent reference expectations required for this rollback.
4. Run the offered verification and inspect every relevant proof or refusal.
5. Read exclusions and blocked conditions. Resolve them before activation rather than assuming rollback ignores them.

The station's current qualification and recovery state still matter. A retained candidate is not authority to use an unqualified printer.

## Activate deliberately

Record why you are reverting and complete the review and recent-authentication requirements shown. Check the activation receipt and confirm the intended release is active.

Tell the Supervisor which release is now in use. Agree how any work already accepted under the other release should be handled. An exact reprint still refers to retained original content, so it must not be mistaken for a newly evaluated label under the rollback.

## If verification fails

Keep the failed evidence and return the problem to the Author and Supervisor. If no retained release is suitable, prepare a forward correction and have it reviewed. Repeated activation attempts cannot repair incompatible evidence.