# Manage standalone installation links

Register the actual public key and distinguish a hosted link from local operation.

Source: https://help.smartfact.ai/manuals/accounts/installation-links

Review edition: 25 October 2026

Roles: owner

The hosted Accounts page lets an active, accepted organisation administrator register its standalone installations and permitted hosted links. It requires password confirmation and a fresh two-factor check. This is an administration handover with the installer, not a server-installation manual or an alternative to local product permissions.

## Obtain the actual installation identity

From **Manage employees and access**, open **Standalone installations** for the intended organisation. Confirm its name and review existing installations before registering another one.

The installer generates a key pair locally and supplies the public key and key id. The private key remains at the installation. Request the public key through the approved handover; never paste a private key, password or service credential into this page or public feedback.

Agree a meaningful name. If the installation already has its own installation id, obtain that exact id too. A similarly named installation is not the same identity.

## Register and check the result

Under **Register an installation**, enter its name, public key and existing installation id where applicable. Otherwise leave the id blank for a new one. Choose only the offered hosted links that the organisation intends to enable, then choose **Register installation**.

A name is required and has a 100-character limit. The accepted public key is the installation's Ed25519 public key, supplied as 32 bytes in base64 or a supported PEM PUBLIC KEY block. An existing id must be a valid, unused ULID. A public key already registered to another installation is refused; do not alter it to disguise a duplicate.

Read the registration confirmation. Give the resulting installation id to the installer and compare the key id shown at both ends before relying on the link. Retain the installation name, id, key id and agreed link kinds in the private handover record.

A lost registration answer needs an inspection of the existing installation list before another submission. Do not create another identity merely because the first browser reply was missed.

## Add or revoke a link

Open the exact installation's section. **Add a link** offers link kinds that do not already have an active link there. Choose the intended offered kind and save. Read the resulting state. An installation already revoked cannot gain a new link.

To stop one hosted connection, choose **Revoke** on that link after reviewing which service depends on it. The hosted service stops answering the installation at its next check. This is not a recall of an already completed external effect, and local work continues.

To revoke the entire registration, review the installation identity and all of its links first. The installation-level **Revoke** action revokes every link permanently. Do not use it as a temporary pause or assume the page has an undo. Arrange the change with the installer and service owners before acting.

## Resolve an identity or connection problem

Compare the actual installation id, key id, link kind and active/revoked state. Confirm that the installer is using this organisation's intended registration. Do not send a private key to support or register a replacement simply to bypass an unexplained refusal.

Registration and an active link describe permitted hosted connectivity. They do not prove that the local server, product workflow, network or physical equipment has been qualified. Local installation administration is a separate responsibility and is not exposed by this hosted page.