# SmartFACT Accounts handbook

Sign in, join your organisation, protect your account and arrange the access your work needs.

Source: https://help.smartfact.ai/manuals/accounts

Review edition: 25 October 2026



## Guides and help pages

- [Who manages identity, membership and product access](https://help.smartfact.ai/manuals/accounts/roles-and-actions): Distinguish your personal security, organisation administration and local product permissions.
- [Enter account security and invitation details](https://help.smartfact.ai/manuals/accounts/input-reference): Check password, authenticator and team-input rules without sharing private security information.
- [Sign in and join your organisation](https://help.smartfact.ai/manuals/accounts/sign-in): Accept your invitation, verify your identity and open the correct product.
- [Protect your account and confirm sensitive actions](https://help.smartfact.ai/manuals/accounts/security): Set up two-factor authentication and understand requests to confirm your identity again.
- [Manage team membership and product roles](https://help.smartfact.ai/manuals/accounts/manage-access): Give each person the product access their job needs and check site restrictions separately.
- [Resolve a sign-in or access problem](https://help.smartfact.ai/manuals/accounts/access-problems): Identify whether the issue is identity, membership, role, plan or local site access.
- [Review subscriptions, allowances and reported usage](https://help.smartfact.ai/manuals/accounts/subscriptions-and-usage): Keep organisation billing, employee grants and product admission separate.
- [Choose the organisation retention policy](https://help.smartfact.ai/manuals/accounts/retention-policy): Set declared retention values and verify the product still owns eligibility and removal.
- [Manage standalone installation links](https://help.smartfact.ai/manuals/accounts/installation-links): Register the actual public key and distinguish a hosted link from local operation.