# SmartFACT Help > Step-by-step guides and interactive demonstrations for the SmartFACT factory-floor suite. Read instructions, watch a task or practise with real product screens and sample data. Written guides work on any device. Interactive demonstrations use sample data and simulated scanners on desktop or laptop computers. They do not operate a customer's production workspace. ## Documentation - [All products](https://help.smartfact.ai/index.md): Directory of published help pages. ## KitProof - [Product help](https://help.smartfact.ai/kitproof/index.md): Learn KitProof tasks, handle common problems and practise with checked demonstrations using sample data. - [KitProof for operators](https://help.smartfact.ai/kitproof/guides/kitproof-operator/index.md): How operators use KitProof at a station: choosing the station, finding a kit, scanning parts and serial numbers, handling rejected parts and alternatives, undoing a scan, pausing, and completing the kit. ## WorkSteps - [Product help](https://help.smartfact.ai/worksteps/index.md): Learn WorkSteps tasks, handle common problems and practise with checked demonstrations using sample data. - [WorkSteps for operators](https://help.smartfact.ai/worksteps/guides/worksteps-operator/index.md): Find and claim a unit, follow its approved route, record evidence and complete the work. Separate demonstrations cover pausing and supervisor holds. ## RemnantRack - [Product help](https://help.smartfact.ai/remnantrack/index.md): Learn RemnantRack tasks, handle common problems and practise with checked demonstrations using sample data. - [RemnantRack for operators](https://help.smartfact.ai/remnantrack/guides/remnantrack-operator/index.md): Find, reserve and check out a suitable piece, then record a verified cut. Separate lessons cover registration, put-away, returns, quarantine and bin checks. ## RefillFlow - [Product help](https://help.smartfact.ai/refillflow/index.md): Learn RefillFlow tasks, handle common problems and practise with checked demonstrations using sample data. - [RefillFlow for operators](https://help.smartfact.ai/refillflow/guides/refillflow-operator/index.md): Scan, review and confirm an empty container, then see duplicate protection. ## ParcelOffice - [Product help](https://help.smartfact.ai/parceloffice/index.md): Learn ParcelOffice tasks, handle common problems and practise with checked demonstrations using sample data. - [ParcelOffice for operator](https://help.smartfact.ai/parceloffice/guides/parceloffice-operator/index.md): Learn the scan sequence, eligibility check, booking boundary and attended PrintStation hand-off. ## PrintStation - [Product help](https://help.smartfact.ai/printstation/index.md): Learn PrintStation tasks, handle common problems and practise with checked demonstrations using sample data. - [PrintStation for operator](https://help.smartfact.ai/printstation/guides/printstation-operator/index.md): Check the source hand-off, exact document and printer, then distinguish submission from physical output. ## LabelRules - [Product help](https://help.smartfact.ai/labels/index.md): Learn LabelRules tasks, handle common problems and practise with checked demonstrations using sample data. - [Handle a blocked label](https://help.smartfact.ai/labels/guides/blocked-data/index.md): Recognise missing reference configuration and return safely without printing. - [Inspect the original label and copy history](https://help.smartfact.ai/labels/guides/history/index.md): Understand retained document identity, copy states and the owner-controlled reprint boundary. - [Scan, review and accept a label run](https://help.smartfact.ai/labels/guides/normal-run/index.md): Run the main floor workflow using approved automatic label selection and a simulated PrintStation destination. - [Handle uncertain output](https://help.smartfact.ai/labels/guides/uncertain-output/index.md): Stop on uncertainty and locate the printing route. Resolve the physical observation in PrintStation; ask an owner for exact reprints. - [Recover from the wrong scan](https://help.smartfact.ai/labels/guides/wrong-reference/index.md): Refuse an unknown job, then scan the correct work order without creating unwanted output. ## ScannerBench - [Product help](https://help.smartfact.ai/scannerbench/index.md): Learn ScannerBench tasks, handle common problems and practise with checked demonstrations using sample data. - [Capture and check the exact value](https://help.smartfact.ai/scannerbench/guides/capture-match/index.md): Capture a work-order style value, preserve leading zeroes and inspect a known exact match. - [Inspect an invisible control character](https://help.smartfact.ai/scannerbench/guides/control-character/index.md): Use the clearly labelled synthetic example to inspect a group separator. - [Find and explain an extra space](https://help.smartfact.ai/scannerbench/guides/extra-space/index.md): Inspect the raw difference and keep exact mismatch separate from a configured match. - [Recover from an interrupted scan](https://help.smartfact.ai/scannerbench/guides/focus-recovery/index.md): Retain partial input as incomplete, inspect the provisional result and capture a complete replacement. - [Complete a value without Enter](https://help.smartfact.ai/scannerbench/guides/manual-finish/index.md): Choose manual completion, review the unfinished input, finish deliberately and stop capture. ## PrintBench - [Product help](https://help.smartfact.ai/printbench/index.md): Learn PrintBench tasks, handle common problems and practise with checked demonstrations using sample data. - [Measure and check the printed values](https://help.smartfact.ai/printbench/guides/measure-and-scan/index.md): Use example measurements, check both directions and practise comparing the complete printed values. - [Handle measurements that need attention](https://help.smartfact.ai/printbench/guides/measure-problems/index.md): Recognise an outside-tolerance result and refuse an invalid measurement before correcting the example. - [When no label appears](https://help.smartfact.ai/printbench/guides/missing-print/index.md): Keep document preparation separate from physical output, and record an honest missing-print observation. - [Recover from a wrong or interrupted scan](https://help.smartfact.ai/printbench/guides/recover-a-scan/index.md): Recognise missing zeroes and unfinished input, then recover with a complete new scan. ## FactoryCards - [Product help](https://help.smartfact.ai/factorycards/index.md): Learn FactoryCards tasks, handle common problems and practise with checked demonstrations using sample data. - [Choose the scan value and copies](https://help.smartfact.ai/factorycards/guides/codes-and-copies/index.md): Separate printed text from scan values, inspect copies and export a reviewed scan-test sample. - [Correct missing details and a barcode that cannot fit](https://help.smartfact.ai/factorycards/guides/correct-a-card/index.md): Refuse missing required data and over-wide codes, then correct the actual fields and regenerate. - [Make and keep a bin card](https://help.smartfact.ai/factorycards/guides/make-a-bin-card/index.md): Enter exact bin details, check the layout and keep both a printable PDF and an editable project. ## CountBench - [Product help](https://help.smartfact.ai/countbench/index.md): Learn CountBench tasks, handle common problems and practise with checked demonstrations using sample data. - [Correct a total with a reason](https://help.smartfact.ai/countbench/guides/correct-a-total/index.md): Reject a negative quantity, then replace a previously accepted total with a recorded explanation. - [Count items and record a real zero](https://help.smartfact.ai/countbench/guides/count-and-zero/index.md): Practise counting known items, recording a checked zero and reviewing missing counts. - [Hold an unknown item for review](https://help.smartfact.ai/countbench/guides/unknown-item/index.md): Unknown scans wait for review and do not change known stock quantities. ## Optional - [Complete published guide text](https://help.smartfact.ai/llms-full.txt): All currently public written guides. - [SmartFACT suite](https://smartfact.ai/): Product overview. - [Contact support](https://web.smartfact.ai/contact): Enquiries and support.