Recover from the wrong scan

Refuse an unknown job, then scan the correct work order without creating unwanted output.

For operators

Read these instructions on any device. Watch or practise a chapter on a desktop or laptop, with a desktop or mobile application layout. Demonstrations use sample data and simulated scanners.

Recover from the wrong scan

  1. Choose the work order scan field

    Choose the work order scan field.

    Focus this field before using a keyboard scanner. Scanning elsewhere must never start a label run.

  2. Scan an unknown reference

    Scan an unknown reference.

    A missing or ambiguous reference is refused. Do not guess a customer or reuse another order label. Check the paperwork and scan the right reference.

  3. Choose the work order scan field

    Choose the work order scan field.

    Focus this field before using a keyboard scanner. Scanning elsewhere must never start a label run.

  4. Scan the work order

    Scan the work order.

    An exact reference selects the current imported snapshot. Check the customer, job revision and line before preparing labels.

  5. Prepare the label

    Prepare the label.

    Approved rules automatically resolve the customer code, template, decoration, quantity and destination. AI is not deciding what prints on this job.

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