Record a supported rejection

Retain a rejection decision without deleting the failed inspection.

For supervisors

Supervisor access is required. This lesson resets the same prepared fictional failed inspection; it is not the continuation of the retest lesson.

Read these instructions on any device. Watch or practise a chapter on a desktop or laptop, with a desktop or mobile application layout. Demonstrations use sample data and simulated scanners.

Record a supported rejection

  1. Open the prepared inspection record

    Open the prepared inspection record.

    You are signed in as Sarah with supervisor access only. A different operator has completed this fictional inspection, recording 10.1001 millimetres against a 10.10 upper limit.

  2. Check the original unit details

    Check the original unit details.

    Check the unit, order and approved plan. These are the saved details from this inspection, not a replacement source record.

  3. Read the retained observations

    Read the retained observations.

    Read every required observation, including the failed reading. Completing the checks did not release the unit.

  4. Review the rejection decision

    Review the rejection decision.

    Follow your local quality procedure before rejecting the unit. The app records the decision but cannot physically quarantine it.

  5. Explain why the unit is rejected

    Explain why the unit is rejected.

    Keep a clear reason linked to the original observations.

  6. Record the rejection

    Record the rejection.

    The unit is rejected. Its observations and history remain available.

  7. Review the saved decision history

    Review the saved decision history.

    The recorded event shows the rejection and reason. A historical passing file could not override this current decision.

Watch or practise this chapter

Control the physical unit under your local process. Rejection does not delete evidence or send an external factory instruction.

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