# Check an unclear result

Keep the original request when the connection drops.

Source: https://help.smartfact.ai/batchtrail/guides/uncertain-result

Audience: Operator

Practise with fictional workshop records. For real work, use only sources you are allowed to read.

## Check an unclear result

1. **Open connection guidance**

   Open connection guidance.

   Open the product guidance when a result is unclear.

2. **Keep the original request**

   Keep the original request.

   Keep the page open and check the original request. Do not start a new request while you do not know whether the first one completed.

[Watch or practise this chapter](https://help.smartfact.ai/batchtrail/demo?guide=uncertain-result&chapter=practice)

Check the current records and any missing-information notices before using a result at work.