# Read an existing investigation case

Follow the local review without treating it as a factory instruction.

Source: https://help.smartfact.ai/batchtrail/guides/read-case

Audience: Operator

Practise with fictional workshop records. For real work, use only sources you are allowed to read.

## Read an existing investigation case

1. **Investigation cases**

   Investigation cases.

   Open investigation cases.

2. **Read the workshop case**

   Read the workshop case.

   Open the case prepared by a supervisor. Case access still depends on access to every dataset it uses.

3. **Keep the case separate from factory action**

   Keep the case separate from factory action.

   This case collects saved investigations and review notes. It does not place or release holds, contact customers or change stock.

[Watch or practise this chapter](https://help.smartfact.ai/batchtrail/demo?guide=read-case&chapter=practice)

Check the current records and any missing-information notices before using a result at work.