Read an existing investigation case

Follow the local review without treating it as a factory instruction.

For operators

Practise with fictional workshop records. For real work, use only sources you are allowed to read.

Read these instructions on any device. Watch or practise a chapter on a desktop or laptop, with a desktop or mobile application layout. Demonstrations use sample data and simulated scanners.

Read an existing investigation case

  1. Investigation cases

    Investigation cases.

    Open investigation cases.

  2. Read the workshop case

    Read the workshop case.

    Open the case prepared by a supervisor. Case access still depends on access to every dataset it uses.

  3. Keep the case separate from factory action

    Keep the case separate from factory action.

    This case collects saved investigations and review notes. It does not place or release holds, contact customers or change stock.

Watch or practise this chapter

Check the current records and any missing-information notices before using a result at work.

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