Review the expected results for overdue priority

Check the expected results for the configuration that now holds the overdue priority rule, including the overdue return at exactly 120 minutes, before approving them.

For reviewers

Check the expected results for the configuration that now holds the overdue priority rule, including the overdue return at exactly 120 minutes, before approving them.

Read these instructions on any device. Watch or practise a chapter on a desktop or laptop, with a desktop or mobile application layout. Demonstrations use sample data and simulated scanners.

Independent check of the expected results

  1. Load the current ToolCustody draft

    Load the current ToolCustody draft

    Load the configuration that now holds the overdue priority rule, with the expected results frozen for it.

  2. Read the expected results

    Read the expected results

    Read the six examples your team supplied: a task, a return and four oversight cases. The overdue cases expect normal priority at 119 minutes and high priority from 120 minutes.

  3. Check the example at exactly 120 minutes

    Check the example at exactly 120 minutes

    Check example 5: an operational loan whose return is 120 minutes overdue expects review priority high.

  4. Explain the independent result check

    Explain the independent result check

    Record how you checked the overdue priority, task choice and return routing results.

  5. Approve the expected results

    Approve the expected results

    Save your independent check of these expected results. This does not release the configuration or change production.

Watch or practise this chapter

The independent case review is retained by ToolCustody. Nothing has been activated.

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