# Enter independent RefillFlow answers

Enter the refusal expected when an item family is missing. Preserve the valid and urgent cases before freezing the full configuration.

Source: https://help.smartfact.ai/automation/guides/refillflow-expected-entry

Audience: Author

Enter the refusal expected when an item family is missing. Preserve the valid and urgent cases before freezing the full configuration.

## Enter independent RefillFlow answers

1. **Load the current RefillFlow configuration**

   Read the current product configuration before changing it.

2. **Enter the expected missing-data refusal**

   A request without its required item family must be refused as invalid input.

3. **Prepare the complete change**

   Check the complete values before preparing the private file.

4. **Upload the checked file**

   Upload the complete change. Uploading alone does not save it.

5. **Confirm the complete change**

   Confirm that the whole file contains the values you intend to save.

6. **Save the complete change**

   Wait for the product to confirm the original save. Separate checking and approval are still required.

[Watch or practise this chapter](https://help.smartfact.ai/automation/demo?guide=refillflow-expected-entry&chapter=complete-change&audience=office)

Saved expected answers remain separate from verification and independent approval.