Request changes to SmartFACT Purchasing expected answers

Record a clear review request when you cannot confirm an expected result.

For reviewers

Record a clear review request when you cannot confirm an expected result.

Read these instructions on any device. Watch or practise a chapter on a desktop or laptop, with a desktop or mobile application layout. Demonstrations use sample data and simulated scanners.

Request changes to SmartFACT Purchasing expected answers

  1. Load the current purchasing policy

    Load the current purchasing policy

    Open the policy and its expected answers as a separate reviewer. Check the whole set before recording a decision.

  2. Choose Request changes

    Choose Request changes

    If you cannot confirm an expected answer, request changes. Keep the author’s frozen answers intact.

  3. Explain what needs checking

    Explain what needs checking

    Give the author a specific question to resolve. Do not replace their expected answers with the result produced by the test.

  4. Save the request for changes

    Save the request for changes

    Record the request against this exact case set. The author must resolve it before proceeding with an approved release.

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The request is retained without changing the frozen answers. Return to the author for the required correction and review.

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