# Review ParcelOffice expected results

Review a guided despatch policy before it is used. Automatic mode has its own expert approval and station checks in ParcelOffice. Check the independently supplied packing and service choices before approving them.

Source: https://help.smartfact.ai/automation/guides/parceloffice-case-review

Audience: Reviewer

Review a guided despatch policy before it is used. Automatic mode has its own expert approval and station checks in ParcelOffice. Check the independently supplied packing and service choices before approving them.

## Review ParcelOffice expected results

1. **Load the current ParcelOffice source**

   Load the current ParcelOffice source

   Read the original source and its saved expected results before continuing.

2. **Open the prepared ParcelOffice candidate**

   Open the prepared ParcelOffice candidate

   Open the frozen candidate from the original recorded request. Its revision is separate from the editable draft.

3. **Explain the independent result check**

   Explain the independent result check

   Record how you checked the complete packing and service choices against the approved requirement.

4. **Approve the expected packing and service choices**

   Approve the expected packing and service choices

   Save the independent check of these expected results. This does not activate the policy.

[Watch or practise this chapter](https://help.smartfact.ai/automation/demo?guide=parceloffice-case-review&chapter=complete-check&audience=office)

The case review stays with ParcelOffice. The whole release still needs its separate proof and release decision.