# Prepare both products and understand the hold

Prepare the new-work hold in each product. Existing committed work keeps its pinned release; fresh work waits for the coordinated opening.

Source: https://help.smartfact.ai/automation/guides/cohort-hold-guide

Audience: Reviewer

Prepare the new-work hold in each product. Existing committed work keeps its pinned release; fresh work waits for the coordinated opening.

## Prepare both products and understand the hold

1. **Prepare the KitProof hold request**

   Prepare the KitProof hold request

   Prepare an explicit request for this product. No other member is changed by this action.

2. **Send the KitProof hold request**

   Send the KitProof hold request

   Send the original prepared request once. Its native result is retained before you proceed to the other member.

3. **Prepare the WorkSteps hold request**

   Prepare the WorkSteps hold request

   Prepare an explicit request for this product. No other member is changed by this action.

4. **Send the WorkSteps hold request**

   Send the WorkSteps hold request

   Send the original prepared request once. Its native result is retained before you proceed to the other member.

5. **See why opening must wait**

   See why opening must wait

   Both products now hold new work, but their approved releases are not yet active. Checking opening must refuse while either product is unready.

[Watch or practise this chapter](https://help.smartfact.ai/automation/demo?guide=cohort-hold-guide&chapter=workflow&audience=office)

Keep each product’s original approval and native evidence. This configuration lesson does not certify completed physical work.